Congestion and SLA reports

The congestion and SLA reporting mechanisms provide two different ways of identifying capacity problems before they become serious enough to cause congestion. Both of these techniques result in reports that can be examined on a daily, weekly or monthly basis in order to identify emerging "hot spots" that may require attention.

Congestion reports require very little configuration. Every minute the busiest 5% of network interfaces are identified. Over time these statistics are combined to identify interfaces that appear in the busiest 5% most often. These chronically busy interfaces are areas where congestion problems are likely to occur. The congestion reports can be viewed by selecting Reports > Periodic from menu on the left of the Traffic Server web page. The only configuration parameter relevant to congestion reporting is the congestionMonitor parameter. This parameter allows you to switch congestion monitoring on and off on different parts of the network. For example, you should disable congestion monitoring on links that are used exclusively for network backup traffic. Backup traffic is expected to yield high utilizations and so heavily utilized backup links shouldn't be included in the congestion reports where they can mask information relating to more congestion sensitive links.

Location Utilization Sources Time
Mins./Day Peak Latest Earliest Hour of Day
Marketing 1st Floor
switch5.corp.inmon.com 24
1,478.18 60%
IP:10.0.3.17 74%
IP:10.0.3.79 19%
IP:10.0.3.77 2%
Fri
19-Apr-2002
23:59
Mon
15-Apr-2002
00:45
0:00 1:00 2:00 3:00 4:00 5:00
6:00 7:00 8:00 9:00 10:00 11:00
12:00 13:00 14:00 15:00 16:00 17:00
18:00 19:00 20:00 21:00 22:00 23:00
R&D 1st Floor
switch12.corp.inmon.com 9
1,253.46 85%
IP:10.0.32.36 96%
IP:10.0.32.139 1%
IP:10.0.40.42 0%
Fri
19-Apr-2002
16:46
Mon
15-Apr-2002
10:12
0:00 1:00 2:00 3:00 4:00 5:00
6:00 7:00 8:00 9:00 10:00 11:00
12:00 13:00 14:00 15:00 16:00 17:00
18:00 19:00 20:00 21:00 22:00 23:00
Table 1 Example Congestion Report

Table 1 shows an example of a Congestion Report. It ranks links according to the number of minutes/day that they are in the busiest 5% of links. The peak utilization, top sources during busy periods and time of day when the link is busy are all presented in the table.

SLA reporting takes a different approach to identifying busy links. In this case an SLA reporting threshold must be set. Reports are created that rank links in terms of the number of minutes that their traffic exceeds the SLA threshold. There are two components to an SLA threshold, a value component and a duration component. For example, the threshold 80%/10 indicates that a link utilization exceeding 80% for more than 10 minutes a day should be reported as having a severe problem. If the utilization exceeds 80% for fewer than 10 minutes a day the link will be reported as marginal. SLA reports can be viewed by selecting Reports > Scheduled for the menu on the left of the Traffic Server web page.

Location Duration Utilization Time
Mins./Day Threshold Threshold Peak Latest Earliest
Marketing 1st Floor
switch5.corp.inmon.com 9
546.42 30.00 65.00% 85.74%
Wed
17-Apr-2002
12:45
Sun
14-Apr-2002
00:17
R&D Basement
switch12.corp.inmon.com 24
19.23 30.00 65.00% 74.88%
Wed
17-Apr-2002
11:28
Sun
14-Apr-2002
00:09
Table 2 Example SLA Report

Table 2 shows an example of a Congestion Report. It ranks links by the number of minutes/day that they exceed their target utilization threshold. A link is market as critical if the number of minutes/day that it exceeds its utilization threshold exceeds to duration threshold.

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